30 May 2013

Delay worth tweeting

This tweet suggests an organization that is client-centred.

Unforeseen circumstances mean some document productions at are unfortunately a bit behind schedule today; please bear with us

I'd expect never to see this message from LAC. With the centralized control on communications the staff operating the service would never get the authority to post a timely message.

1 comment:

Susan said...

This is so true. No news or comments on the transfer of of the records from Statistics Canada to LAC that is supposed to take place regarding the 1921 Census.